Shipping Policy

At Wand, we’re committed to delivering your orders promptly and securely within India. By placing an order with us, you agree to the following terms and conditions:

Order Placement and Cancellation

– Once an order is placed, it cannot be cancelled.

Shipping Details

– Please provide accurate and complete shipping details, including:

    1.Name

    2.Address (house/plot number, street, area,

     landmark, city, state, postal code)

    3.Phone number

– Inaccurate or incomplete information may result in delivery delays, for which we’re not responsible.

Order Processing and Delivery

– Orders will be processed within 1-2 business days.

– Delivery within India will take between 1-7 days.

Tracking Information

– Once your order ships, you’ll receive tracking information via email.

– Use this to track your order using the provided tracking code.

Liability and Delays

– We’re not liable for delays caused by external factors such as carrier issues or adverse weather conditions.

Delivery Attempts and Re-shipment

– If delivery attempts fail due to the customer’s unavailability, the package will be returned to us.

– The customer will be responsible for additional shipping costs for re-shipment.

Shipping Destination and Costs

– We only ship products within India, our domestic country.

– We offer free standard shipping all over India on every order.

For any queries regarding the shipping policy, please call or WhatsApp us on +918469299565 (Monday to Saturday between 10 Am to 6 PM) or E-mail on info@wandfragrance.com where our Customer Care Specialist will be assisting you.

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