Shipping Policy

At Wand, we’re committed to delivering your orders promptly and securely within India. By placing an order with us, you agree to the following terms and conditions:

01.

Order Processing and Cancellation

– Once an order is placed, it cannot be cancelled.

02.

Shipping Details

– Please provide accurate and complete shipping details, including:

    1.Name

    2.Address (house/plot number, street, area,

     landmark, city, state, postal code)

    3.Phone number

– Inaccurate or incomplete information may result in delivery delays, for which we’re not responsible.

03.

Order Processing and Delivery

– Orders will be processed within 1-2 business days.

– Delivery within India will take between 1-7 days.

04.

Tracking Information

– Once your order ships, you’ll receive tracking information via email.

– Use this to track your order using the provided tracking code.

05.

Liability and Delays

– We’re not liable for delays caused by external factors such as carrier issues or adverse weather conditions.

06.

Delivery Attempts and Re-shipment

– If delivery attempts fail due to the customer’s unavailability, the package will be returned to us.

– The customer will be responsible for additional shipping costs for re-shipment.

07.

Shipping Destinations and Costs

– We only ship products within India, our domestic country.

– We offer free standard shipping all over India on every order.

Contact Information

Phone: +91 84692 99565

Email: info@wandfragrance.com

Working Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST