Shipping Policy
At Wand, we’re committed to delivering your orders promptly and securely within India. By placing an order with us, you agree to the following terms and conditions:
Order Processing and Cancellation
– Once an order is placed, it cannot be cancelled.
Shipping Details
– Please provide accurate and complete shipping details, including:
1.Name
2.Address (house/plot number, street, area,
landmark, city, state, postal code)
3.Phone number
– Inaccurate or incomplete information may result in delivery delays, for which we’re not responsible.
Order Processing and Delivery
– Orders will be processed within 1-2 business days.
– Delivery within India will take between 1-7 days.
Tracking Information
– Once your order ships, you’ll receive tracking information via email.
– Use this to track your order using the provided tracking code.
Liability and Delays
– We’re not liable for delays caused by external factors such as carrier issues or adverse weather conditions.
Delivery Attempts and Re-shipment
– If delivery attempts fail due to the customer’s unavailability, the package will be returned to us.
– The customer will be responsible for additional shipping costs for re-shipment.
Shipping Destinations and Costs
– We only ship products within India, our domestic country.
– We offer free standard shipping all over India on every order.
Contact Information
Phone: +91 84692 99565
Email: info@wandfragrance.com
Working Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST